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SoundStep Consulting Services is committed to protecting your privacy and adopts the best practices in compliance with appropriate privacy law and regulations in the United States of America and including the EU General Data Protection Regulation (“GDPR”).

SoundStep Consulting Services developed this Privacy Policy in order to explain how we collect and use information that you provide via our “Website” which is https://asoundstep.com/ or www.asoundstep.com. Please review this Privacy Policy before you provide us any information. By using our Website or registering for our services, you consent to the collection and use of your information as described in this Privacy Policy.

Our Website may contain links to other third party websites. If you follow a link to any of those third party websites please note that they have their own privacy policies, and that we do not accept any responsibility or liability for their policies or processing of your personal information. Any information you provide to those sites is subject to the Privacy Policies of those sites and not this Privacy Policy.

This Website and the SoundStep Consulting Services services are designed for professionals and not intended for children or any individual under the age of 13 years old. We do not knowingly collect, use, store, or disclose personal data or any information provided by anyone under the age of 13 years old. In an instance where such information was collected, it would be purely accidental and unintentional.

SoundStep Consulting Services is the data controller and has its business registered in Stamford, Connecticut in the United States of America. If you have any questions in relation to this Privacy Policy please contact legal@asoundstep.com.

Information We Collect About You

SoundStep Consulting Services may collect information when an individual engages in the following activities:

Provides information to SoundStep Consulting Services when establishing or maintaining an active subscriber or customer account
Registers for use of our Website
Registers to download complimentary insights, blogs, articles, reports, consulting tips, frameworks, methods, and best practices
Signs up for email alerts
Requests additional information about our services
Providing information on our Website such as entering comments to our insights, blogs, articles, reports, consulting tips, frameworks, methods, and best practices
Corresponds with us including contacting us by email or through our Website
Completing surveys that we use for research purposes and the information you provided in the completed survey
Details of your visits to the Website and information collected through cookies and other tracking technologies including, but not limited to, your IP address and domain name of your browser version and operating system, traffic data, location data, web logs and other communication data, and the resources that you access.

SoundStep Consulting Services collects and stores personally identifiable information that may include the following:

Your name, business email address, phone, and postal address
Job title and other related professional details
Linkedin and Twitter information
Billing details
Information regarding you computer system, your IP address and domain name of your browser version and operating system, and the resources that you access.

For each visitor to our Website, our web server may automatically attempt to identify the user through a cookie set within your browser. This is done to provide access to our Website.

How We Use Information We Collect

Information collected about users and subscribers may be used by us and our affiliates and partnering third-party companies for the following purposes:

To communicate effectively with you and conduct our business including to respond to your queries, to otherwise communicate with you, or to carry out our obligations arising from any agreements entered into between you and us, which is some circumstances include passing data to third parties such as contractors or to our advisors (e.g. legal, business, financial)
To provide users and subscribers with the features of our Website
To personalize content and advertising
To send you e-mail notifications about our services
To enforce our user agreement
To inform you of changes to our products, services, and our Website
To ensure that our Website content is relevant and to ensure that content in our Website is presented in the most effective manner for you and for your device which may include passing your data to business partners, suppliers and/or service providers
To monitor queries and transactions to ensure service quality, compliance with procedures, and to combat fraud
To monitor, investigate and report any attempts to breach the security of our Website
To perform statistical analysis of user behavior in order to measure interest in the various areas of our Website for developing new products and services
To comply with applicable laws and regulations
For audits

Security

We have implemented administrative, technical, and physical security measures to help prevent unauthorized access. Despite these measures, no data transmission over the Internet can be entirely secure, and we cannot guarantee or warrant the security of any information you transmit via our websites or apps. Please note that you are responsible for maintaining the security of your credentials used to access any SoundStep Consulting Services service or. account, and you must report suspected unauthorized activity to us.

We make reasonable efforts to restrict access to information only to those employees, contractors, and agents who need such access in order to operate, develop, improve, or deliver our programs, products, and services.

Retention of Your Personal Information

All information you provide to us is stored on our or our subcontractor’s secure servers and accessed and used subject to our security policies and standards. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website, you are responsible for keeping this password confidential and for complying with any other security procedures that we notify you of. We ask you to not share a password with anyone.

We will retain your personal information for a long as is necessary for the processing purpose(s) for which it was collected and any other permitted linked purpose (for example where we are required to retain personal information for longer than the purpose for which we originally collected it in order to comply with certain regulatory requirements). Our retention periods are based on business needs and your information that is no longer needed is either de-identified (and the de-identified information is retained) or securely destroyed in accordance with our internal retention policy.

Access to Your Information and Data Subject Rights

We will use your information as described in this Policy. If we want to use your information for a purpose not described in this Policy, we will first get your consent to do so.

We will use reasonable endeavors to ensure that your personal information is accurate. You request us to correct any information we hold about you that may be inaccurate, and/or ask us to block or delete such information and object to the processing of information (within the limits of applicable law). To correct, erase, or raise inquiries about your information in our possession, please email us at legal@asoundstep.com.

You have the right to ask us to not process your personal information for marketing purposes. You can exercise that right at any time by clicking the ‘unsubscribe” option on any electronic marketing communication sent to you.

If you have any questions in relation to this Privacy Policy, please contact SoundStep Consulting Services at legal@asoundstep.com.